Having been introduced to vegetarian food by Han Hui, we usually call for delivery along with him. So when we learned that the boss was offering us [HH, YH and HS] a free hotpot dinner at the vegetarian restaurant, we all tagged along because the food there isn't all that bad. The group of us went - even people that have never eaten there before. I felt that somehow, we were taking advantage of the situation and it wasn't very nice. But I guess the boss of the place didn't exactly mind. He was being really hospitable and arranged more seats to accommodate us all.


Reflection: It's rare to be received with such good hospitality back at home. Besides Zac's Place near Arab Street, I've never been to a place where I've been treated so well [well, at Zac's we don't get free food. just heavily discounted]. Having taken Customer Relationship Management last semester, it's a real example of how relationship marketing can bring you better business. If a business goes the extra mile to establish a relationship with its customer, it's highly likely that the customer would frequent the place. Also,
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